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How
do I place an order?
Just click on the "Add to Cart" button located on the detail page
for items which are in stock. You will be taken to a secure PayPal page
to complete your transaction.
Please note that we do not store
your credit card or PayPal account number on our site. Your
purchase will be completed on the secure PayPal system.
How
may I pay for my order?
The PayPal
website accepts PayPal, Master Card, Visa, American Express,
Discover and, in some cases, bank drafts for US account holders.
All transactions must be in US dollars.
Will
I have to pay sales tax?
A 6.25% Illinois state sales tax will be added to the purchase price for
items that ship to Illinois.
To
what countries does Colbertini
Glass ship merchandise?
We ship only within the United States.
What
is the cost of shipping?
Please see the shipping cost in your shopping cart after you have
selected all of the items you wish to purchase.
Will
my package be insured?
All packages are insured, unless otherwise stated. The insurance
fee is included in the cost of shipping.
How
do you determine the condition of items?
We strive for consistent grading to give you accurate information about our
products. Most of the items we sell are in excellent condition. Noted imperfections are
described in detail.
Why are all sales
final?
All sales
are final, because of the fragile nature and limited availability of
the items we sell. Most of our items are in
excellent condition.
We are
extremely conservative in our ratings. If we notice a flaw, we
downgrade an item and explain the flaw.
Some items, like kitchen ware,
can show signs of use. We describe
signs of use and imperfections, and grade items accordingly.
We
take care in our selections, and would happily display any
items on our shelves. Please see our customer feedback.
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